We are a service provider company and our registered office and contact details can be found on the “Contact Us” page. While shopping with us you can assume that you have accepted all our terms and conditions listed here on our website. We recommend that every user must go through each sentence here to stay sure of their selections and service experiences. These terms and conditions are subjected to revised time-to-time according to our business needs and such will be updated here to keep you informed.

Using and browsing this website

Using this website is subjected to lawful uses that it must not contravene other’s right or restricts other’s experience. Copying or using the content of this website is subjected to our written consent and it must be done prior to using any content from here.

Keeping your account/password secure

Maintaining the security of your personal account and password is your responsibility, as this website does not bear any responsibility for that. Sharing account details with anyone else can cause loss, which you need to maintain by protecting your account privacy.

Plans and Fees

By purchasing our services, you agree to pay the fees for services identified by the website from time to time. The fees levied are subject to change by the Company, TOD at any time under our sole discretion. You are the one who will be responsible for paying all the charges related to accessing selected and applicable Services, including all calling and Internet charges. Our monthly subscription plans need a minimum of three (3) months’ time commitment. By purchasing our monthly plans, you agree to pay all applicable fees for the ‘Minimum Commitment’, besides you terminate the subscription.

On-Site Support

We offer on-site services for our member plans through us or a third-party service provider. Fees for on-site support Services cover only the required scope of work. To avail an on-site service you need to agree to pay prior to the service partner arriving on site. Buy purchasing our services, you also agree to pay additional charges for any required hardware or software. To cancel an appointment for on-site service, you will be required to pay a cancellation fee.

Rescheduling

We may levy a rescheduling fee if you choose to reschedule a confirmed appointment for on-site services prior to less than two (2) hours.

Canceling a booking

Returning or canceling an onsite service or online service is subjected to its condition, payments, and delivery time scale. Damaged or faulty products must be reported to us as soon as you receive them to get an immediate solution for your purchase. Although we reserve the right to charge an additional fee for the Services that are not covered by the fees under specified services.

Payment

Payments are accepted online, PayPal and cash on delivery methods. We maintain higher security standards for your encrypted information that is used during the payment process.

Website content accuracy

The description and information mentioned here maintain a higher standard for legal standards and do not violate any third party’s rights. Contents are subjected to modification as and when required according to our conditions in order to present the best accurate information.

Age requirements to purchase

The customer’s age must comply with the national legal requirements, which are specific to services. An underage person must not attempt to try purchasing any services that have age restrictions and placing a request always asks to confirm that you meet the age restrictions.

Confirmation of service

Acceptance of the request will be made for available items only after you complete the payment and soon you do that, a confirmation message will be emailed to you. Orders can be only made through a registered user account and after we dispatch your order, you will be again notified through email.

Delivering a service

Service charges and service time requirements are specific to the service and subject to the type of your order, address, service selection, and any unforeseen disruptions. We do not share your details with any third party to use them for marketing purposes. Failure to deliver the service on time will request you to contact our service desk to get immediate results.

Get in touch with us

You must use one of the mentioned ways to contact our service team regarding service information and purchases. In any such instances, please contact us at
1-800-895-6018 or email us at info@techon-demand.com.